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AI adoption is not a technology problem. It’s a leadership one
Unlocking productivity requires a fundamental relook at how an organisation is structured.
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At its core, the gap between AI adoption and productivity gains is a management one.
PHOTO ILLUSTRATION: PEXELS
Amit Joshi
Businesses are adopting artificial intelligence at pace, and spending heavily to do so. Big Tech alone plans to invest more than US$660 billion (S$844 billion) in 2026. But for most companies, spending is running ahead of visible returns.
A flood of new AI tools has entered the workplace in recent months, taking over routine tasks in sectors from legal to finance – yet the productivity gains remain limited and uneven. Why is that? In a nutshell, many companies are still applying AI only to tasks, instead of redesigning end-to-end workflows, which is where the real gains will come from.
