SINGAPORE - Do not fall for unverified fare promotions, contests, e-mails and calls that claim to be from the Singapore Airlines, the carrier warned its customers on Saturday (June 30).
The airline posted an advisory on its Facebook page, saying that such scams have come to their attention recently.
The scams inform recipients of discounted air tickets, before asking for personal data, the airline said in a post that was shared by the Singapore Police Force.
It advised customers to exercise discretion when revealing personal data to unverified sources.
"These websites, emails and calls should be verified if in doubt. Please send us details on our social media channels or via this link http://singaporeair.com/en_UK/feedback-enquiry/ and we will get back to you as soon as possible," it added.
It also advised customers to be cautious of social media posts and phishing websites that appear similar to the Singapore Airlines' official website.
Recently, several Facebook users have been sharing a link from singaporeairlines.com-flyco, impersonating the official SIA website.
The link was titled "Singapore Airlines offers 2 tickets to EVERYONE for ONLY $1! To celebrate its 45th anniversary".
One Facebook user, Ms Pamela Adams, said in a post on Friday that she lost her personal data to the phishing site.
"If it seems to good to be true, it probably is! Don't fall for the Singapore Airlines $1 ticket scam like I did. I've had this card number for 30+ years, and now I have to change it. Not happy!!!" she wrote.
Precautions against scams
1. Ignore such calls and the caller's instructions. No government agency will demand payment through an undocumented medium like a telephone call or other social messaging platforms (WeChat or Facebook); or ask you for personal banking information such as your internet banking passwords.
2. For foreign residents receiving calls from persons claiming to be police officers or government officials from your home country, call your Embassy/High Commission to verify the claims of the caller.
3. Refrain from giving out personal information and bank details, whether on a website or to callers over the phone. Personal information and bank details such as internet bank account usernames and passwords, OTP codes from tokens, are useful to criminals. Do not make any funds transfer at the behest of such callers.
4. Call a trusted friend or talk to a relative before you act. Do not be pressured by the caller to act impulsively.
For scam-related advice, call the anti-scam helpline at 1800-722-6688 or visitwww.scamalert.sg.
