ING chief is surprise choice as new UBS chief executive

Mr Ralph Hamers is joining UBS after a nearly three-decade career at ING. He will take over the top job at UBS from Nov 1.
Mr Ralph Hamers is joining UBS after a nearly three-decade career at ING. He will take over the top job at UBS from Nov 1.

LONDON • UBS Group has named ING Groep's Mr Ralph Hamers as its next chief executive officer, a surprise pick that lands a Dutch retail banking veteran atop the world's largest wealth manager.

He will succeed Mr Sergio Ermotti, one of Europe's longest-serving bank CEOs, starting from Nov 1, the Zurich-based firm said on Wednesday.

Mr Hamers, 53, is a relative outsider to the rarefied world of Swiss wealth management, joining UBS after a nearly three-decade career at ING. He climbed the ranks through a series of roles, including as head of the Dutch and Belgian banking units and the firm's global commercial lending division. He has been CEO since 2013, leading a digital banking push in an effort to win clients while trimming costs.

Mr Hamers "is the person to lead UBS' continued transformation and build upon its successful strategy", chairman Axel Weber said in a statement. He is "a seasoned and well-respected banker with proven expertise in digital transformation".

More recently, Mr Hamers presided over a turbulent time at the Dutch lender, after ING got caught up in a money-laundering scandal involving Russian dirty money. ING agreed in 2018 to pay about US$900 million (S$1.26 billion) to settle a Dutch probe into corrupt practices by former clients. Last year, the Bank of Italy ordered the lender to stop taking on new clients after it found shortcomings in money-laundering checks.

"The appointment is definitely a surprise," said global leader of wealth management and private banking Rahul Sen at Boyden Executive Search. Mr Hamers will probably "keep the ship straight and try to not upset the apple cart too much. What we have seen of ING over the past 10 years - the way they've come back to profitability is by reducing costs".

UBS, like many of its European peers, has dialled back its ambitions amid negative interest rates and muted client activity. Mr Ermotti recently cut the bank's financial targets for a second time in as many years against that backdrop.

Mr Ermotti's final year leading UBS was marred by huge legal fines, questions about succession planning and a deepening slump in its share price.

The firm in October brought in Credit Suisse star wealth manager Iqbal Khan, who was widely seen as an eventual contender for the top role. But Mr Khan's run-in with his former boss, then Credit Suisse CEO Tidjane Thiam, dimmed his standing with UBS board members, according to people familiar with the matter.

Mr Ermotti, who is in his ninth year in the job, is part of a Europe-wide trend of bank executives handing over the reins to the next generation. Lenders including Societe Generale and HSBC Holdings are among those also looking for replacements.

At ING, Mr Hamers has been trying to cushion the blow of negative interest rates - which are particularly damaging for a lender that gets two-thirds of its revenue from retail banking - by adding millions of clients and moving more to digital platforms. He will leave the Dutch bank at the end of June.

Mr Hamers lost his annual bonus for 2018 after the firm was hit with one of the biggest fines ever for a Dutch bank in a criminal case. ING has paid him about US$2.16 million annually in recent years, including a relatively small variable award.

Mr Ermotti received about US$9 million in compensation in 2012, his first full year leading the bank, and roughly US$14 million for 2018.

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A version of this article appeared in the print edition of The Straits Times on February 21, 2020, with the headline ING chief is surprise choice as new UBS chief executive. Subscribe